FAQ

Not sure how physiotherapy works or what’s involved? Our FAQ section is here to guide you through the essentials.

I have injured myself, do I need a referral to see a physio?

No referral is needed. You can book directly with us, and we can create an ACC claim on your behalf. If required, we can also refer you for imaging or a specialist consultation.

I’ve had physio before and it was just exercises, are you more hands-on?

Yes, absolutely. At Total Health Physio we take a hands-on approach. Your treatment is tailored specifically to you and may include a combination of manual therapy, dry needling/acupuncture, strapping, and exercise. We also place a strong focus on education, helping you understand your injury and how we can work together toward recovery.

How long is an appointment?

Most appointments are 30–45 minutes. For more complex cases, we can schedule additional time as needed.

How much does it cost?

ACC: Initial consultation $45, follow-up $37
Private: Initial consultation $90, follow-up $85

Do you offer Pilates classes?

Yes, we do! Classes run on Tuesday and Friday mornings at 9:30 AM, and Tuesday evenings at 6:15 PM.

They’re $15 per class, call us to book your spot.